Notification Behavior¶

This document describes the behavior and types of notifications for both the Admin Console and the Partner Console.

1. Admin Console Notifications¶

This chapter covers notifications assigned to administrators to manage partners, documents, and contracts.

Priority & Overdue Logic: Notifications are classified by priority (HIGH, NORMAL, LOW). Overdue tasks receive a +1 priority weight boost and red visual highlighting.
Auto-Dismiss Mechanism: Informational notifications (e.g., status updates) are automatically marked as COMPLETED when the user clicks to view the resource.
Grouping: Notifications are grouped by partner, with collapsible groups for 2+ notifications.
Filtering & Sorting: Users can filter by category (Required Action, Document, Contract, Informational) and sort by priority, date, type, or partner name.

Task Type	Category	Priority	Auto-Dismiss	Description
`REVIEW_NEW_PARTNER`	Required Action	NORMAL	No	Review a newly registered partner and their documents.
`SERVICE_TEXT_APPROVAL_REQUESTED`	Required Action	NORMAL	No	Approval request for service descriptions or fields.
`DOCUMENT_REVIEW`	Document	NORMAL	No	A document requires administrative review.
`DOCUMENT_UPLOADED`	Document / Informational	LOW	Yes	Notification that a partner has uploaded a new document.
`DOCUMENT_VERIFIED`	Document / Informational	LOW	Yes	Confirmation that a document has been verified.
`DOCUMENT_REJECTED`	Document	NORMAL	No	Notification that a document was rejected.
`CONTRACT_REVIEW`	Contract	HIGH	No	A contract draft or signature requires review.
`CONTRACT_SIGNED`	Contract / Informational	LOW	Yes	Notification that a partner has signed a contract.
`CONTRACT_STATUS_CHANGED`	Contract	NORMAL	No	Update on a contract's status change.
`SERVICE_ACTIVATED`	Informational	LOW	Yes	Notification that a partner service has been activated.

This chapter covers notifications assigned to partners to complete their onboarding, sign contracts, or approve texts.

Action-Oriented: Partner notifications are primarily focused on required actions to progress the partnership status.
Visual Cues: High-priority tasks are highlighted to ensure partners complete critical onboarding steps.
Simplified List: Unlike the Admin Console, partner notifications are displayed in a simpler list focused on their specific company tasks.

Task Type	Category	Priority	Auto-Dismiss	Description
`COMPLETE_PROFILE`	Required Action	HIGH	No	Complete company, legal, and operational contact information.
`UPLOAD_DOCS`	Required Action	HIGH	No	Upload required licenses and insurance documents.
`CONTRACT_REVIEW`	Required Action	HIGH	No	Review and sign a contract sent by the administrator.
`SERVICE_TEXT_APPROVAL_REQUESTED`	Required Action	NORMAL	No	Approve service texts reviewed/edited by an administrator.

Priority Dot: Color-coded indicator for urgency.
Red: High priority or Overdue.
Yellow/Amber: Normal priority.
Blue: Low priority / Informational.
External Link Icon: Indicates the notification leads to a specific page or resource.
Timestamp: Shows the arrival time of the notification.
Partner Information: (Admin only) Shows which partner the notification belongs to.